Plans and one-off purchases
CloudQube charges for two kinds of things: a monthly plan for the services you run, and one-off purchases like a domain.
The monthly plan
Section titled “The monthly plan”Running services are covered by a flat plan of €10 per project per month, excluding VAT. A project you add partway through the month starts billing at your next renewal. You can also buy add-ons for a single project, like a bigger email tier, and an add-on only raises the limits of the project you bought it for.
The plan renews on the same day each month, the day you subscribed, and every renewal comes with a VAT invoice. Two days before each charge we email you the exact amount.
CloudQube is for businesses, and for now you join by invitation.
The free tier doesn’t need a payment method and comes with the fair-use allowances below. Anything on a domain you registered through us needs the plan. If you’d like to try CloudQube on a subdomain of a domain you already own, use the trial page.
Included fair use
Section titled “Included fair use”Every project comes with allowances for uptime checks, analytics pageviews, outbound email and site bandwidth, and the limits page lists the numbers. When a project runs out of email sends or bandwidth, that service pauses until the allowance resets or you upgrade. Analytics keeps counting past its allowance. Either way, you won’t get a bill for going over.
One-off purchases
Section titled “One-off purchases”Registering or renewing a domain is a one-time cost, so you pay for it at checkout when you buy it, at the price shown plus VAT. Domains renew yearly. You get reminders well before, and auto-renew charges your saved payment method two weeks ahead, which leaves time to react if a payment fails.
Cancelling
Section titled “Cancelling”You can cancel your plan whenever you like. It stays active until the end of the month you’ve paid for and then stops. If you still hold a domain you registered through us at that point, your projects are paused within the hour. After 30 days we email you a warning, and after 37 days we delete those projects and their data for good. Resubscribing before then brings them back. If you want to keep a domain without the plan, transfer it out before you cancel.