VAT invoicing

CloudQube generates a VAT-compliant invoice for every charge:

• A one-shot purchase (e.g. a domain registration) gets an invoice the moment the payment succeeds.
• A daily deduction from your prepaid balance gets a consolidated invoice on the first of the following month.
• A top-up of your prepaid balance gets a payment receipt; the invoice for the matching consumption is emitted with the consolidated monthly run.

Every invoice is emailed to you and is also available in your account settings.

What VAT regime applies

The qube picks the regime automatically based on your account’s billing country and VAT status:

Your situation	Regime	What you see on the invoice
Consumer in the Netherlands	Domestic NL VAT	NL VAT line at the standard rate
Consumer in another EU country	OSS (One Stop Shop)	Your country’s VAT rate, declared by us under OSS
Business in another EU country with a valid VAT number	Reverse charge	No VAT line; “BTW verlegd” / “VAT reverse charged” notice
Customer outside the EU	Export	No VAT line

If your VAT number changes, update it in your account settings before your next invoice. Updates do not retroactively re-issue past invoices; we issue a credit note + corrected invoice if needed.

Caution

Reverse charge requires a valid EU VAT number that we re-validate against VIES every time we issue an invoice. If VIES says your number is invalid at invoice time, the invoice is issued with VAT and you can claim a refund through your local tax authority.

What is on every invoice

• Your billing details (name, address, country, VAT number if applicable).
• Our billing details (CloudQube, NL incorporation, NL VAT number, KVK number).
• A unique sequential invoice number.
• The date.
• One line per charge: description, quantity, unit price, line total.
• The VAT regime applied and the calculated VAT line if any.
• The total in euros.
• Payment status (paid, refunded, etc.).

Refunds and credit notes

We do not delete or amend issued invoices, ever (legally we cannot). If a charge is refunded, we issue a credit note that references the original invoice number and zeros out the original amount. Both stay on file.

Where to find them

• Email: every invoice is sent to your billing email when issued.
• Account settings → Billing → Invoices: full history, downloadable as PDFs.
• Account settings → Export your data: a single ZIP with every invoice plus a CSV index. See Export your data.

Retention

Invoices are retained for 10 years per Dutch tax law. You can download them at any point.